Our Kycommunity sticks together.

As promised, we’ll never sell your data or share it without your consent. Not only because that’s the right thing to do, but because Kyco is only as strong as our Members who create the power of group buying that’s at the heart of everything Kyco does, and will do.



Privacy Policy

This Privacy Policy explains how Kyco (Aust) Pty Ltd (ACN 626 905 413) (“Kyco”, “we” or “us”) collects, uses, discloses and handles personal information, including all personal information collected via our website at www.kyco.com.au (“Website”).

Personal information

Personal information is any information about an identified individual or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in a material form or not.

Sensitive information is any personal information about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual orientation or practices, criminal record, health, genetics, biometrics or biometric templates.

We don’t generally require your sensitive information, and generally ask that you do not provide it to us. However, if you do provide it voluntarily and despite our request (such as in a resume), we will collect, use or disclose your sensitive information as permitted by law.

What personal information do we collect and why?

The types of personal information we collect may include:

  • your name;
  • your contact details, such as your telephone number, address and email address; and
  • (where you are a job applicant or a prospective employee) qualifications, work history information, work eligibility information, information about your attributes, skills and work ethic.

You are not required to provide us with your personal information. You may choose to remain anonymous or use a pseudonym when dealing with us. However, if you choose not to identify yourself, we may not be able to provide you with access to aspects of our services. We will only ask you to provide us with the information that we need to provide our services to you. Any other personal information you provide to us is done so on a voluntary basis. We collect and use your personal information for a number of purposes connected with our business operations, which include:

  • facilitating the provision of the products and services of Kyco and our business partners to you, including the businesses we partner with to provide you with the benefit of our services (such as energy and insurance providers);
  • addressing or responding to any requests from you;
  • informing you of the existing and proposed products and services of Kyco and our partners you may be interested in;
  • developing and improving the quality and scope of the products and services we provide, and seeking your feedback; and
  • where you are a job applicant or prospective employee, considering your job application, and giving you an offer of employment.

We may also use your personal information for purposes related to those we’ve described above which would reasonably be expected by you, where we have your consent, in order to prevent injury or death, or as permitted by law (including for law enforcement or public health and safety reasons).

How we collect your personal information

We collect personal information that is necessary for our business activities and in order to provide and develop our products and services. We may do this in a number of ways, including:

  • directly from you, when you provide it to us, whether via our Website, or in communications or conversations with us;
  • from your friends or relatives, when they provide it to us for the purpose of referring you to our service;
  • from our service providers or business partners;
  • by analysing our own records of your use of our products and services; or,
  • where you are a job applicant or prospective employee, from our recruiters or your referees.

While we may use ‘cookies’ and other web technologies to collect information about how website visitors use the Website and to support certain features of the Website, the information collected via these technologies does not identify you personally. For more information about cookies, see our Website Terms of Use.

Sharing your personal information

We may disclose your personal information to:

  • our related companies and business partners, including the businesses we partner with to provide you with the benefit of our services (such as energy and insurance providers);
  • others in accordance with a request made by you;
  • persons engaged in providing us with business, technology and corporate services, when reasonably required in order for those persons to provide services to us;
  • our professional advisers, including those that provide legal, taxation and audit services, where those advisers are bound by obligations of confidentiality; and
  • where you are a job applicant, to your nominated referees for the purpose of receiving a reference.

We won’t disclose your personal information to other third parties unless you consent, or unless we are permitted to do so by law.

Does my personal information leave Australia?

No. We store all of the personal information we hold about you in Australia.

Access and correction

You may request access to any of the personal information we hold about you by contacting us as specified below. We reserve the right to charge a reasonable fee for the costs of retrieval and supply of any requested information.

We will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date. To ensure your personal information is accurate, please notify us of any errors or changes to your personal information and we will take appropriate steps to update or correct such information in our possession.

Direct marketing communications

If you register your name and email with us, we will send you emails from time to time about our products and services and those of our business partners, including new business partners we may engage with or updates that we may be implementing. You may opt-out of receiving these communications from us at any time by using any of the opt-out links provided in the communications or by contacting us using the details provided below.

Storage and security

We will take all reasonable precautions to safeguard your information from loss, misuse, unauthorised access, modification, disclosure or destruction.

We implement a range of physical and electronic security measures to protect the personal information that we hold, including:

  • maintaining a secure environment for storage of information, whether in hard copy or in electronic form; and
  • using industry standard security measures, such as restricting access to authorised personnel only and encryption (when data is in transit and at rest) and password protection to secure information kept in electronic form.

Links to other websites

Our Website may contain links or references to other websites to which this Privacy Policy may not apply. This includes the websites of our business partners. You should check the privacy policies published on any such websites before providing your personal information.

How to contact us

If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe we have not complied with this Privacy Policy, please contact us at: [email protected]

Changes to this Privacy Policy

Our Privacy Policy may change from time to time as updated on this Website.

This Privacy Policy was last updated November 2021.